Industry Insights

Why Machine Translation Isn't Enough for Your Business

January 10, 2025
4 min read
By William Powers

Machine translation has come a long way. Tools like Google Translate, DeepL, and AI-powered translation services can now produce surprisingly readable text. So why do you still need a human editor for your business content?

Machine Translation Strengths

Let's be fair—machine translation is excellent for:

  • Getting the gist of foreign language content quickly
  • Translating straightforward, factual information
  • Internal communications where perfect grammar isn't critical
  • High-volume translation where budget is extremely limited

Modern AI translation can handle basic grammar and vocabulary quite well. For casual use, it's often adequate.

Where Machines Fall Short

However, machine translation consistently fails in several critical areas for business content:

1. Cultural Context

Machines don't understand cultural nuances. They can't tell you that a phrase that works in one culture sounds ridiculous or offensive in another.

Example: A Chinese product description said "This is a good companion for your wife." Machine translation kept this exact phrase, not realizing it sounds condescending in English. A human editor would rephrase it as "Perfect for home use" or "Ideal for everyday cooking."

2. Brand Voice

Your brand has a personality. Are you professional and formal? Friendly and casual? Technical and precise? Machines can't maintain consistent brand voice across your content.

3. Marketing Effectiveness

Machine translation focuses on accuracy, not persuasion. It won't optimize your content for conversion, add compelling calls-to-action, or structure information for maximum impact.

Machine translation: "This product has many features and good quality."
Human localization: "Packed with advanced features and built to last, this product delivers exceptional value for your investment."

4. Technical Accuracy

Machines often mistranslate technical terms, confuse specifications, or use inconsistent terminology. This is especially problematic for manuals and technical documentation where accuracy is critical for safety and usability.

5. Idiomatic Expressions

Idioms, metaphors, and figurative language confuse machine translation. The results are often unintentionally hilarious—or completely incomprehensible.

Example: "Let's kill two birds with one stone" might become "Let's murder two birds using one rock" in a literal translation.

6. Context-Dependent Meaning

Many words have multiple meanings depending on context. Machines struggle with this, especially in technical or specialized content.

Example: "Lead" could mean the metal, a sales prospect, or being in front. Machines often choose wrong.

The Hybrid Approach

The most cost-effective solution for many businesses is a hybrid approach:

  1. Use machine translation for the initial draft
  2. Human editing to fix errors, improve flow, adapt culturally, and optimize for your audience
  3. Quality assurance to ensure consistency and accuracy

This approach is faster and more affordable than pure human translation, while avoiding the quality issues of pure machine translation.

The Bottom Line

Machine translation is a tool, not a solution. For business-critical content—product descriptions, marketing materials, manuals, website copy—you need human expertise to ensure your English content builds trust, communicates clearly, and drives results.

Think of it this way: machine translation gets you 70-80% of the way there. Professional human editing takes you from "understandable" to "professional and persuasive." That final 20-30% is what separates businesses that succeed in English-speaking markets from those that struggle.

WP

About William Powers

William Powers is an English language specialist with over 15 years of experience helping international businesses communicate effectively in English-speaking markets. He specializes in editing, localization, and transcreation for product descriptions, technical documentation, and marketing materials.

Ready to Improve Your English Content?

Get professional editing that transforms your content from confusing to compelling. Free quote and sample edit available.